After-Sales Support is just as important as our dedication to our Technology Research, Development, and Implementation. Our Motto is “Stay Calm and Serialize On”… we achieve this by providing our clients with a high degree of proficient and enabling local & global support. This coverage enables Xyntek to provide a true global solution that leverages standards, operation infrastructure and procedures, quality technical services and support from certified engineers from cost-effective locations around the world.
Xyntek PLS is a complete mobile solution that enables immediate support for packaging line and serialization operations. With Xyntek PLS, minimizing line downtime for maintenance, change over, and issue resolution is a breeze. The solution runs on a rugged I-Pad application suitable for the day to day use on the factory floor. The application provides accessibility to key user support system information at the click of a button:
- System Documentation, SOPs, Drawings, User Manuals
- Tutorial / How to Fix Videos
- eTicketing System – Log and track issues
- Live Video Support – Video over IP
With Xyntek PLS – we enable your line operators to be self-sufficient all while having live technical support a button click away!